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Wednesday, August 8, 2018

Who's the Boss?

I have an employee I need to discuss. Let's call him Richard.


Without sugarcoating this, Richard is rude and separates the team with his boisterous arrogant attitude towards some of our customers. It's not all of the customers, which is key here. He treats others like they are family but talks about them behind their backs terribly. He feeds them lies about what he's able to do as an employee and, unfortunately, they believe him. That makes them question MY company's policies! 

The personality Dick showed our panel during the interviews had me concerned at the time but they assured me he was a 'sane' worker. Later, I found several questionable situations he'd been involved in and confirmed he'd lied about a lot of his references. Sigh.

The last straw has been that he's been consulting with a major competitor behind our backs, RIGHT IN FRONT OF OUR FACES! This particular company has been trying to take down our business since my grandparents days and he knows it. They know our business treats customers and employees better than they do and they absolutely HATE it. Rather than do better for their people, they want to ruin ours. I don't know what they've promised him but it hurts that he is operating in this way. He's been asked about it and keeps taking up for them. The guy has no loyalty at all.

I've decided that Dick really is quite a bully. He likes to pick fights with everyone and does so frequently. But, I have noticed he backs down pretty quickly if he's confronted with his own words. It happened recently with one of our English clients. He couldn't repeat what he'd said to her face. Typical of insecure, sad little men. 

He seems to always be on vacation and never around when we need him to take care of business. However, there are many times it's preferable that he stay out of business discussions. He lacks, uh, professionalism. Yes, we'll go with that word for now. 

My biggest pet peeve is that his manipulations are awful for team morale. Dick's been dividing and pushing others to anger quite quickly and then stepping away, grinning, as if he had nothing to do with it. I think they call that Narcissism. The team members are afraid he will cause trouble for them so they say nothing. It's strange how he constantly claims everyone's against him...like a little kid. It's pretty pathetic, actually.

Lastly, I found out that Dick sold the Human Resources Representative a bill of goods. He made it seem he really wanted the job and was soundly qualified to do it. If HR had checked his application more carefully and spoken to his former employers, they would have found the jobs he held were definitely in sales, which was OK but not what we needed. But, the rest was a twisted, fabricated mess of 'little white lies' he told and shady dealings are popping up everywhere in his past. I want to fire the HR rep, too, but my partners are preventing me, so far. I have to bide my time on that as I argue my case. I don't know why everyone doesn't see the proof that he doesn't fit what we stand for.

I could say I just don't like the guy but he and others would look at that as being prejudiced and unfair. Personality does not make or break an employee, or rather, it shouldn't. Whether they are capable of good performance is the criteria. I don't care if they join the team for a barbeque or drinks after work as long as they don't cost me clients, our reputation, money, other good employees, or our mission statement. Our clients have been pushed away. Our reputation is in the toilet. Dick's costing us more than our profits. Employees are quitting but are being quickly replaced. We are hoping for a wave of new hires in November after our Job Fair.

Oh, yes. 

Our mission statement is the foundation of our company. It starts with "We the People...". You may know it. I discovered this guy hasn't even read it and he mimes his way through our company singalongs pretending he knows the words. Sigh.

I'm not good at firing people. But this guy's gotta go. He's creating damage that will take YEARS to correct! When the Fraud and Press Departments are done gathering information, I'll present it all to the board and hope they finally understand the humungous error we made in hiring Dick. He has been a little antsy lately like he knows the firing is coming. Maybe he's worked out a new job with the competition. I hope so.

Are you asking me why he still works for us? I'm wondering that, too. Especially since he believes we work for him.

Wish us luck.

Say Goodbye, Dick.